File Ticket
Track Status
Tower Governance Desk

Resident Complaint Portal

Log maintenance, electrical, plumbing, or security issues directly to the society management office. Track ticket progress in real time with guaranteed resolution timeframes.

Service SLA Workflow

Resolution Timeline

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Submitted

Assigned

In Progress

Resolved

Your ticket is logged instantly into the central registry and assigned an official Complaint ID.

The management committee routes the request to the designated tower facility technician.

On-site inspection and active repairs commence within the designated service timeframe.

Work is verified upon physical completion and closed with official resident sign-off.

Official Service Desk

Maintenance Issue Form

Fill out your apartment details and describe the facility concern. Attach clear photos for rapid diagnostic dispatch by the society maintenance team.

Check Ticket Status

Ticket Progress Tracker

Enter your official Complaint ID alongside your registered mobile number to review immediate technician updates, priority status, and resolution timelines.